Telephone Advice - I had an ongoing problem with my mouse freezing, using Windows XP. I tried the self help check sites on the Internet and this seemed to be a relatively common problem with a variety of suggestions for cures, which none worked. I phoned Will and he gave me the very commonsense advice "Have you tried a different mouse?" He was very professional and said he didn't want me to pay for his call out if all the problem was a replacement mouse. I am pleased to say that this advice seems to be working and so far no more "freezing" problems, but if I get any more home computer issues, I now know where to go!
Repaired laptop. Helped with installation of new all in one computer. Installed Canon printer - I had some work done by Will several years ago but had lost his number, so I was pleased to find details on Checkaprofessional. He completed the above tasks expertly and helped my wife and myself get familiar with Windows 8.1 which is installed on our new computer. His fees are very reasonable and I would recommend him to anyone needing his services.
Problem with my laptop - Very satisfied with the quality of service from Will and his colleagues. My laptop was repaired and returned to me very quickly. I would definitely use this company again.
Gave my old Dell computer a health check and speeded up its operation considerably - Will called to say he was running late which was much appreciated and when he arrived he was very efficient at running through the computer's start-up routine and discarding unnecessary clutter that was slowing the machine down. My residual problem now is with my internet provider and Will offered advice on this as well. All in all, a highly professional service and very reasonably priced. Would definitely recommend him for this type of service.